Privacy Policy

Last updated September 2, 2026

All-Ways Roofing LLC respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we collect and use it, when it may be shared, and the choices available to you.

1. Information we collect

We may collect the following information:

• Contact information: your name, street address, email address, phone number, and company name if provided.
• Service information: the roofing service you request, project details, scheduling information, communications, estimates, and project history.
• Technical information: basic information created when you use our website, such as IP address, browser type, device type, referring page, and server logs.

2. How information is collected

We collect information that you provide through our website estimate form, by telephone, text message, email, or during other direct interactions with our team. Our hosting and service providers may also collect limited technical information automatically when the website is used.

3. How we use information

We may use your information to:

• Respond to inquiries and provide estimates, roofing services, and customer support.
• Communicate about inspections, scheduling, proposals, project progress, and service reminders.
• Maintain customer and project records in our customer relationship management system.
• Send email or SMS messages, including promotional messages, where permitted by law and based on the consent you provide.
• Operate, protect, and improve our website and business.
• Comply with legal obligations and respond to valid legal requests.

4. SMS communications

By providing your phone number, you consent to receive text messages from All-Ways Roofing LLC at the number provided, including transactional updates and marketing/promotional messages. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies.

You may opt out at any time by replying STOP. Reply HELP for assistance. Opting out of text messages may prevent you from receiving certain project or scheduling updates by SMS.

5. Sharing and disclosure

We may disclose information to service providers that help us operate our website and business, including website hosting, form delivery, address lookup, workflow automation, communications, and customer relationship management providers. These providers include FormSubmit, Zapier, Smarty, and Roofr where their services are used. We may also disclose information when required by law or to protect legal rights and safety.

6. Data security and retention

We use reasonable administrative and technical safeguards intended to protect personal information from unauthorized access, disclosure, or misuse. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations.

7. Your choices

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal and recordkeeping requirements. You may opt out of SMS messages by replying STOP and may ask us to stop promotional emails by contacting us.

8. Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. The “Last updated” date above identifies the latest version.